Policies

Our Policies:

Implied consent for all policies is given by virtue of performing the action of booking a reservation regardless of signature as policies are provided on our website and with every reservation. Policies are subject to change. 

CHECK-IN/CHECK-OUT

Check-in: 4PM-9PM (if you expect to arrive after 9PM you must make arrangements with staff to ensure access to hotel).

We do not offer early check-in, if your room is available prior to 4PM you may request an early check-in for a fee.

Check-Out: 11AM (if you have not departed your room by 11AM you will be charged an additional day).

CONTINENTAL BREAKFAST

Room rates include a continental breakfast, served in the breakfast room: 8:00 a.m. to 10:00 a.m. If you are leaving before this time and would like a grab and go option you must inform the front desk at check-in. 

PET POLICY

We are pet friendly in Rooms 12 - 18 (3rd floor only) for a $75.00 pet fee (up to two animals). 

Pets cannot be left alone in your room and are not allowed in any public areas where food is served, ex. tavern or breakfast room. 

You will be liable for any damages: a $250+ cleaning/damage fee will be applied as needed. 

You will be required to sign a pet agreement upon check in. 

As per CO HB16-1426 it is a petty offense to intentionally misrepresent that an animal is a service animal. This means is it a crime to knowingly take a non-service animal into a public business under the guise it is actually a service animal and is subject to fines. This constitutes as a warning. 

OCCUPANCY

Children, five and over, are considered adult guests and counted in the maximum room capacity. 

Children under the age of five, that share a bed with parents, will not be counted in the maximum room capacity.

Charge for each extra person over the set accommodation (five years old and over) in the room is $25 per person per night (automatically charged for this fee if roll-away is requested, roll-away is only authorized in room 4 & 18).

DEPOSIT/CANCELLATION/CREDIT CARD POLICY

A credit card (Visa, Mastercard, Discover, American Express) is required to hold your reservation and will be used for all costs including deposits, merchandise, and applicable fees.

Non-refundable rates may be charged in full anytime. 

For a standard refundable reservation your card will not be charged until the day of check-in (unless you have chosen travel protection - travel protection cancellation polices will differ dependent upon selection and your card will be charged after booking). Note - this does not apply if you have moved your reservation, your stay will be charged at the time of move and our cancellation policy no longer applies.

Standard reservation cancellations received within 2-3 days of your arrival, will be charged a $50 handling fee. Note - this does not apply if you have moved your reservation.

Standard reservations cancelled on the day of arrival (or no-shows), will be charged for the first night's stay. Note - this does not apply if you have moved your reservation.

OTA Reservations (Expedia, etc.) are not refundable within 3 days of your arrival and be aware they may be non-refundable in excess of the 3 days that we apply.

Please note, group and holiday reservations may require up to a fourteen (14) day cancellation notice. 

ELEVATION

The hotels elevation is approx. 9,600 feet. 

Please be aware of the impacts of elevation on the body: breathlessness, headache, upset stomach, sleep issues and fatigue are common side effects of high altitude.

At high altitude, there's less oxygen in the air, and this can affect your body.

If you have to depart early due to health reasons your outstanding reservation amount will only be refunded (minus a handling fee) if we are able to rebook your room for that time period. 

HISTORIC BUILDING INFORMATION

The Hotel St. Nicholas is over 130 years old and with that, has the idiosyncrasies of historic buildings: some squeaking of floors, uneven surfaces, some areas are warmer and colder depending on the time of year (we provide fans/heaters as needed), narrow doorways, delicate windows, antiques, carpets and a wonderful history we would love to share with you during your stay. 

PARKING

Ample free parking is available: parking lot and street parking. 

We are not able to accommodate oversized vehicles, trailers or RVs in our parking lot. 

QUIET HOURS

Our quiet hours are from 10PM to 8AM. We ask that all guests and visitors are respectful of this. We do host events on site so there will be occasional disturbances outside of quiet hours. We also ask that as you transit the 2nd & 3rd floors, in respect for all guests, that noise is kept to a minimum regardless of the hour.

SHUTTLES

Town and casino operated shuttles are available. 

These are not affiliated with the hotel. We are not responsible for schedule changes, cancellations, no-shows, or discontinued service. 

NO SMOKING POLICY

The Hotel St. Nicholas is a non-smoking facility. 

Smoking of any kind including vaping, tobacco, and marijuana, is NOT permitted inside the building. 

Smoking is permitted outdoors in designated areas (patio on Eaton Ave). 

Any smoking inside will result in a minimum of $250+ charge to cover extensive cleaning of the room, which includes labor and cleaning of walls, window coverings, all bedding, and soft surfaces such as chairs and pillows. 

GREEN POLICY

The Hotel St. Nicholas supports conservation through our Green Program. Program elements include energy conservation, minimizing disposable tableware, use of cotton-based linens, blue recycling bag provided in each room and limited housekeeping during guest stays. In order to save water and resources, we will not automatically replenish towels and linens, but will do so if asked. 

LEFT-BEHIND OR ABANDONED PROPERTY

We will hold any personal property items left on the property for 30 days from the time discovered (perishable items or items with little value will be disposed of immediately). We will make every reasonable effort to contact the guest if the item(s) are located in a guest room (call/e-mail). We will mail or ship items to the guest once the guest provides payment for return shipment within the 30 days. If we are unable to locate the owner of left-behind or abandoned personal property within this 30 days we will donate the items to a local non-profit. We regret that we do not have the space to store items for longer than 30 days. 

LIABILITY & CONDUCT

We are not responsible for allergies, injuries, lost/damaged personal property in the building, the grounds or parking lot.

Additional fees apply for damages, removed items, cleaning or special requests.

Disturbances in any area of the hotel, tavern, spa or exterior grounds may result in guest removal without refund.

Staff may enter rooms or inspect sites for maintenance, cleaning, or policy enforcement at any time.

No personal cooking or beverage appliances allowed in hotel rooms (medical devices are exempt but do inform staff in case of power issues).